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FAQs

HAVE QUESTIONS?

Here are answers to some of our frequently asked questions.

  • When can I move in?

    If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

  • What type of documentation do I need to provide in order to rent a space?

    We require a government-issued photo ID (example: driver’s license, state ID, or passport).

  • Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis, but we do offer discounts for prepay up to a year. Contact a manager for further details.

  • How do I make a payment?

    You can pay in person, pay by phone, mail a check or money order, or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

  • What forms of payment do you accept?

    Checks, money orders, ACH (automated payments), VISA, MasterCard, American Express, Discover and cash.

  • How do I know how much storage space I will need?

    You can either use our Storage Calculator on our website, or stop by and select the unit that best suits your needs.

  • Are there any items that I am NOT able to store?

    Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

  • Does there have to be someone in the office to let me through the security gates?

    No. At the time of signing you will be given your own security pass code that will allow you access to your unit 24 hrs a day, 7 days a week.

  • Do you have handcarts and dollies available at your facility?

    Yes, but only a handcart. You are welcome to use our complimentary handcart to move in.